美国世博国际有限公司上海代表处招聘
大志签 发表于 2015-8-2 19:16 阅读: 449 回复: 0
http://job.carnoc.com/list/1595.html#29961

 
[h2]Product Specialist, Data Services (产品支持,数据服务)[/h2]工作地点 Location:上海
招聘人数 Vacancy:1
The Product Specialist will provide enhanced data service support for customers according to assigned objectives, priorities and deadlines. Ensure successive steps to resolve problems and deviations in compliance with instructions and established procedures. Manage day-to-day issues, provide guidance and consultation to customers. Analyze various key facts and coordinate activities with other teams as liaison to ensure successful resolution.
Key duties:
  • Data Services ticket handling (ticketing tool and phone calls), identification, resolution and escalation of critical issues and deviations, consultation and carry out advisory to customers
  • NOTAM processing and evaluation, including restrictions building and proper data update
  • Navigation data base maintenance, validation, consistency checking and reporting
  • Flight planning consultation, benchmarking, inconsistency analysis and identification
Required qualifications & experience:
  • A good Bachelor degree in IT/Computer Science/Software Engineering
  • At least 1 year in Flight Dispatch operations or Flight Ops Officer License/certification
  • Dispatcher license is required
  • Knowledge of flight planning/navigation/aviation
  • IT proficiency in SQL scripting


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